FAQ

The ingredients used in Carmex® products are always purified refined grades that are safe for use and meet specifications appropriate for their inclusion in pharmaceuticals, foods, cosmetics and a variety of personal care products. This includes following local regulatory requirements around the world, including European cosmetics regulation, EU Regulation No. 1223/2009.
We take the safety of our customers seriously and continuously monitor and stay apprised of studies, information and regulations to ensure the highest quality product.

CARMEX contains camphor and menthol. These ingredients give CARMEX a cooling effect and helps relieve the irritation of dry lips – encouraging a healthy appearance that feels as good as it looks.

Lips get dry usually because of exposure to dry air, sunlight, wind, low temperatures or even dust.

Yes. CARMEX lip balm contains a unique blend of ingredients, including natural moisturizers such as cocoa butter and lanolin. These and other emollients give you healthy-looking lips by restoring lost moisture and preventing dryness.

CARMEX helps to sooth, moisturize and relieve dry, chapped lips.
Apply CARMEX liberally and evenly as often as necessary throughout the day.
You can also use CARMEX before bed to care for your lips not only during the day, but also at night.

Yes! We recommend CARMEX before and after lipstick application to preserve and restore moisture, help lipstick go on smoother, and keep your lips looking soft and smooth.

We’re happy to report that Carmex lip balms do not dry out lips. In fact, when used according to directions, lips feel more hydrated and comfortable alleviating the need for constant reapplication. Carmex lip balm products contain only the highest quality ingredients. Pure ingredients such as cocoa seed butter, lanolin and beeswax provide deep emolliency and help keep lips feeling hydrated and looking healthy and smooth throughout the year. Camphor and white petrolatum also found in Carmex Classic lip balm products cool, soothe and protect dry-chapped lips and conform to the United States Food and Drug Administration monographs as safe and effective for use in medicated lip care products.

We never test on animals. CARMEX founder Alfred Woelbing believed animal testing to be uselessly and needlessly cruel, and that stance against animal testing has remained a part of our culture for more than 75 years. All CARMEX products undergo a thorough chemical analysis before they leave our facility. In addition, we conduct specific tests to ensure that all regulations and requirements by government jurisdictions such as the US FDA, European Cosmetic Directive and UK ASPA are met and that our products are safe and effective for our consumers.

The most common causes of chapped lips are excessive licking, dehydration, and sun damage.
Every time you lick your lips, you remove the natural oils that help retain moisture in your lips. The moisture in your lips disappears, leaving them dry and cracked without any protection.
Dehydration of your lips occurs especially in winter when the weather is cold and the wind is blowing. You can also get dry lips if you breathe through your mouth at night and if you don’t drink enough water. In all cases, a soothing, moisturizing lip balm can make the difference between irritated lips and a big smile.

During the summer, we tend to spend more time outdoors, exposing our lips to the sun’s rays, which can lead to dry lips and UV radiation.
During winter, it can be even more challenging to maintain proper moisture balance for our lips because we spend time both indoors and outdoors. Large temperature differences (cold outside and warm inside) and harsh winter winds can affect the lips. UV rays can still cause damage even in the middle of the cold winter.

Here are 7 basic tips for both summer and winter seasons to help your lips look fabulous regardless of the season:

  • Don’t lick your lips; saliva causes moisture to evaporate, making the problem worse.
  • Drink plenty of fluids, preferably water.
  • Use a moisturizing lip balm that retains moisture on your lips.
  • Choose a lip balm with SPF15 or higher, not just when the sun is shining, but every day.
  • Shiny lipsticks may attract UV rays, so try a “three-layer” method for extra protection. Start with an SPF lip balm, then apply colored or colorless lipstick, and finish with lip gloss.
  • Make your own lip scrub: mix equal parts brown sugar, water, salt, and honey to remove flaky skin.
  • Protect your face during winter, especially on windy days. Pull up your scarf to cover parts of your face, particularly your lips.
  • Consider using a humidifier in dry environments, beneficial for both your skin and lips.